FAQ

Frequently asked questions

What is the flying food cover?


Imagine a clean microwave without having to remember to cover your food every time. Now with the first ever Flying Food Cover, you have a cover that raises when you open the door and covers the food when you close the door - automatically! Its adjustable and ready for service in most microwaves (not for use in Convection Microwaves). Using the movement of the door to activate the raising and lowering of the cover is a simple way to let the cover fly over your food and contain any splatter during the cooking. Flying Food Cover has an easy to remove cover with smooth surface for easy cleaning. Also, there is an optional liner holder. Using parchment paper (sold separately) you can have multiple layers of easy to remove sheets of protection, extending the time in-between cleaning. Stop Food Flying with the Flying Food Cover.




Is the Flying Food Cover safe to use in my microwave?


Yes! It is 100% completely safe to use the Flying Food Cover in your microwave. However, this product is not meant to be used in Convection Microwaves and ovens. The new Flying Food Cover is like no other product on the market. Patent pending design uses highest quality, strong, long lasting neodymium microwave safe magnets, BPA Free 100% PP new material, 100% organic cotton rope. The magnets may get hot during the cooking process, but should not spark or cause a fire. If you do see any sparking or heat coming from magnets, you need to lower the power level of your microwave cook setting, or you need to add more food in the microwave. (Magnets are what microwaves use to create the heat to cook food. The food inside absorbs the energy generated from the magnets within the microwave. If the magnets are getting hot, there is either not enough to food in the microwave to evenly distribute the microwave heat, or you just need to lower the power level settings. This will also help prevent long term "access wear" on your microwave.




How do I install my new Flying Food Cover?


The Flying Food Cover is very easy to install in 5 simple steps! 1) CLEAN inside microwave top surface and door glass with a degrease detergent and/or cleaning supplies. 2) Install I-BEAM with magnets to the top center of the microwave. NOTE: Some microwaves have a plastic disc on the top. You can adjust the width of the I-beam by removing 1 side of the magent holder. Then slide out and reinstall and tighten. If the center does not line up, move cotton rope to "Offset Hole". Untie under cover mount, change hole, reinstall and make knot.
3) Connect COVER to COVER MOUNT. Twist right to hold tight. 4) Put DOOR MOUNT to upper right corner of door glass area. 5) Adjust the COTTON ROPE to your preferred length. With door fully open, slide the cotton rope adjuster inward - toward microwave untill the cover touches top. Remove slack in cotton rope if desired. You may like the Cover lower or higher. Adjust here for average height. If you like cover LOWER for some dishes slide DOOR MOUNT toward you. HIGHER ---> Slide Down. Additional important information: ~ Fits: large "over the range" and medium microwaves ~ Not for use in small 10" plate microwaves. ~ Not for use with convection microwave ovens, counter top ovens, or any direct heat oven. ~ If you see any sparking or heat coming from magnets, you need to lower the power level of your microwave cook setting, or you need to add more food in the microwave. (Magnets are what microwaves use to create the heat to cook food. The food inside absorbs the energy generated from the magnets within the microwave. If the magnets are getting hot, there is either not enough to food in the microwave to evenly distribute the microwave heat, or you just need to lower the power level settings. This will also help prevent long term "access wear" on your microwave. ~ If the Door Mount is sliding or falling off when opening the door, make sure microwave surface is clean and free from any debris that would prevent the magnet from connecting onto the door. Make sure you open the door slowly. And lastly, make sure you adjust or loosen the cotton rope adjuster to the appropriate length setting for your microwave.




How can I sell the Flying Food Cover in my store?


The Flying Food Cover is perfect for selling in your physical and online retail stores. To partner with us, please complete and submit an application:




What is your return policy?


We’re bummed if you're not 100% satisfied with the items you received, and we have made the returns so easy for you! Return requests must be requested by the retail store you purchased the Flying Food Cover at. Retailers may contact us directly regarding defective items for replacement. _______________________________________________________________________________ For orders placed on www.flyingfoodcover.com, please click: We only accept returns postmarked within 30 days from the purchase date. All return requests must be submitted through our Returns Request Form - by clicking the "Return" Truck above. Items deemed manufacture defects and/or damaged during transit will be granted return shipping credit. Approved returns will be processed within 7-10 business days upon return request form submissions, and a full refund will be returned to you once all returned items have been received and processed.




Will this fit all Microwaves?


Though the size will fit in all microwaves there is a challenge for the operation of the device in some small "counter top" microwaves. We recommend using "standard" and "over the range" microwaves.




Can I use this in my Countertop Oven or Convection Microwave Oven?


No. The plastic and organic cotton rope should NEVER be heated with direct heat. This can melt or catch fire.





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